Every effort is made to ensure our products arrive in perfect condition if however an item is damaged or faulty on arrival please contact us immediately on receipt of the goods. Provided the product is returned to us within 30 days and is unopened and in its original packaging we will either re-send the product or refund the purchase price.
If you are not entirely satisfied with a product for some reason other than it being damaged or faulty please contact us immediately stating your reason for the dissatisfaction. If there is a problem with the product we will refund the purchase price or send a replacement, if however we deem the product to be in a perfect condition then we reserve the right to charge the full amount for the goods.
We rely on a third party for all our deliveries and therefore are unable to guarantee delivery dates. Occasionally during busy periods there can be delays which are beyond our control but we will inform customers of any issues that we are aware of.
Please note: due to the nature of the goods there may be occasions where we aren't able accept a return on edible items.